Jefferson Community Health & Life is happy to make available to our patients and customers copies of their medical records which they may need. It is important that we establish the identity of the person requesting any medical records, as we are not authorized to give copies of medical records to anyone other than patients without expressed consent or proper paperwork establishing Power of Attorney, guardianship, or other appropriate relationship. In some cases, there may be a charge for copies of medical records.

For information on ordering copies of your health center medical record to be sent to a physician or specialist, or for copies for your own personal records, please contact Jefferson Community Health & Life Health Information Services by calling 402.729.3351 and asking for Health Information Services (extension 5017), or emailing

For information on your JCH&L Fairbury Clinic medical record, please contact the clinic at 402.729.3361, and select extension 7104 for Medical Records, or email

You may also receive access to certain medical information from Jefferson Community Health & Life (primarily health center admission/dismissal information and health center lab results) through our Patient Portal. You can receive access to the Patient Portal by contacting us at 402.729.3351 and requesting an invitation for the Patient Portal. You will be asked to provide your name, the email address and/or cell number you used to sign up for My Wellness Dashboard, and your date of birth. You will receive an email link within 48 hours to access the Patient Portal. Click here for more information about My Wellness Dashboard and Patient Portal.