JCH&L Now Offers Avel eCare Emergency Services
New telemedicine services will support staff, improve patient outcomes, and expand access to care
Open 24/7, the Jefferson Community Health & Life ER is equipped to handle any patient that comes through the door. However, access to a second set of eyes and ears can be beneficial in critical cases. This is why JCH&L has entered into a partnership with Avel eCare–a telemedicine provider that supports hospitals around the country–to receive virtual Emergency services.
At the push of a button, our physicians, advanced practice providers and emergency room staff now have immediate, virtual access to Avel’s team of board-licensed physicians and expert nurses who specialize in emergency medicine. This will positively impact patient care in a variety of ways, including:
- Consistent Coverage: Access to board-certified emergency physicians 24 hours a day
- Access: Connects rural communities to highly trained specialists
- Timeliness: Activation of emergency transport teams as early as possible
- Second Set of Hands: Additional support during multiple emergencies
- Keep Care Local: Fewer transfers so patients can stay close to home
- Partner in Care: Collaborative approach allows local caregivers to focus exclusively on patient care
“JCH&L is deeply committed to ensuring members of our local community receive the best care and attention possible. We have a trusted medical team who offer excellent care, and our goal is to make sure these individuals have the right resources, support, and tools at their disposal to continue their great work – a goal that is met by partnering with Avel eCare,” said Holly Wolff, JCH&L CEO.
JCH&L became a Level IV (Basic) trauma certified facility in August. Level IV (Basic) Trauma Centers must demonstrate that they are equipped and staffed to provide immediate emergency care to patients with traumatic injuries. They must demonstrate they can perform initial evaluation, diagnostic tests and lab work to identify the extent of injuries. They must demonstrate that they can promptly transfer to higher level trauma centers when needed in order to optimize patient care. The addition of Avel eCare Emergency Services will enhance the already robust services offered at JCH&L’s emergency department.
Since it was first founded in 1993 to provide expanded specialty care access to rural areas, Avel eCare has developed one of the most robust telemedicine networks in the United States. Its team of doctors, nurses, clinicians, and other medical professionals are all deeply committed to their mission of delivering high quality care to patients when and where it is needed and currently serve more than 1,000 facilities across 45 states. In all, Avel has helped local care teams treat millions of patients.
“We look forward to partnering with staff at JCH&L to assist in delivering unmatched telemedicine services 24/7/365. Avel eCare couples sophisticated technology with a spirit of collaboration and partnership – all with the goal of improving access to quality health care,” said Doug Duskin, CEO of Avel eCare.
To learn more about health care services at JCH&L, visit JCHealthandLife.org or call 402-729-3351. To learn more about Avel eCare, visit www.avelecare.com.



